Thank you for shopping at Sportus, we want you to be completely satisfied with your purchase. If you are not entirely satisfied with your order, we’re here to help.
Returns
You have calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you wish to exchange an item for a different size or color, please contact us to arrange the exchange. You will be responsible for any price difference and shipping costs associated with the exchange.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue. We may require photographic evidence of the damage or defect before issuing a refund or replacement.
Non-Returnable Items
Certain items are non-returnable, please contact us for further assistance.
Contact Us
If you have any questions about our Return and Refund Policy, please contact us at sportus@sportus.in we are here to assist you with any concerns you may have regarding your purchase.
